“The hard thing isn't setting a big, hairy, audacious goal. The hard thing is laying people off when you miss the big goal.” The Hard Thing About Hard Things, 2014 leadershipfailure
“Take care of the people, the products, and the profits — in that order.” The Hard Thing About Hard Things, 2014 leadership
“By far the most difficult skill I learned as a C.E.O. was the ability to manage my own psychology. Organizational design, process design, metrics, hiring and firing were all relatively straightforward skills to master compared with keeping my mind in check.” leadershipproductmindset
“It helps to have founded and run a company if you're going to help somebody run a company who is a founder.” startups
“The important thing about mobile is, everybody has a computer in their pocket. The implications of so many people connected to the Internet all the time from the standpoint of education is incredible.” leadership
“Every time you make the hard, correct decision you become a bit more courageous and every time you make the easy, wrong decision you become a bit more cowardly. If you are CEO, these choices will lead to a courageous or cowardly company.” leadershipfailurestartups
“Following conventional wisdom and relying on shortcuts can be worse than knowing nothing at all.” execution