“Looking at the other person’s point of view and arousing in him an eager want for something is not to be construed as manipulating that person so that he will do something that is only for your benefit and his detriment. Each party should gain from the negotiation.”
Original source
p. 61 (in 2016 edition)
p. 61 (in 2016 edition)
Recommended reading
Curated resources for this quote coming soon.
Verification: Imported from Wikiquote (CC-BY-SA); admin-approved