“We’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and they’re the reason we’re successful: Put the customer first. Invent. And be patient. If you replace ‘customer’ with ‘reader,’ that approach, that point of view, can be successful at The Post, too..”

— Jeff Bezos
Original source
Jeffrey Bezos, Washington Post’s next owner, aims for a new ‘golden era’ at the newspaper. September 2013 ↗

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